CCNA Voice 21-9-2021



Implementing Cisco Collaboration Devices, A candidate’s knowledge of Cisco Unified Communications (UC) solutions. A candidate is tested on knowledge of administrator and end‐user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

Major Topics Covered:

Describe the Characteristics of a Cisco Unified Communications Solution

Provision End Users and Associated Devices

Configure Voice Messaging and Presence

Maintain Cisco Unified Communications System

Provide End User Support



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